The standards for Community-Based Mental Health Services and Supports are designed for oganizations offering mental health services and supports in the community. This includes but is not limited to ental health promotion and education, early intervention services, crisis intervention, counselling and therapy, reatment, peer/self-help programs, diversion and court support, and social rehabilitation/recreation. Mental health services are provided in the individual’s preferred environment whenever possible and safe, and could include a clinic, community agency, hospital, individual’s or family’s home, school, or workplace.
Accreditation Canada’s sector- and service-based standards help organizations assess quality at the point of service delivery. They are based upon five key elements of service excellence: clinical leadership, people, process, information, and performance.
The standards contain the following sections:
- Investing in community-based mental health services and supports
- Engaging competent and proactive staff and service providers
- Providing safe and appropriate services and supports
- Maintaining accessible and efficient information systems
- Monitoring quality and achieving positive outcomes