Accreditation Canada’s sector and service-based standards help organizations assess quality at the point of service delivery. They are based upon five key elements1 of service excellence: clinical leadership, people, process, information, and performance.
These standards contain the following subsections:
Investing in rehabilitation services
Engaging prepared and proactive staff
Providing safe and appropriate services
Maintaining accessible and efficient clinical information systems
Monitoring quality and achieving positive outcomes
1 Nelson et al, “Microsystems in Healthcare: Part 1: Learning from High-Performing Front-Line Clinical Units,” Joint Commission Journal on Quality Improvement. September (2002): 472-493.