Hospice Palliative and End-of-Life Services

Accreditation Canada's sector and service-based standards help organizations access quality at the point of service delivery. They are based upon five key elements¹ of service excellence: clinical leadership, people, process, information, and performance.

The standards contain the following subsections:

• Investing in hospice palliative and end-of-life services
• Engaging prepared and proactive staff
• Providing safe and appropriate services
• Enhancing quality of life
• Maintaining accessible and efficient clinical information systems
• Measuring quality and achieving positive outcomes

¹ Nelson et al, “Microsystems in Healthcare: Part 1: Learning from High-Performing Front-Line Clinical Units,” Joint Commission Journal on Quality Improvement. September (2002): 472-493.

Purchase
Standards

Clients

Accreditation Canada clients receive the standards as part of their accreditation program.

Non-clients

Non-clients can purchase the standards online.

Cost

$100 per set of standards.

Order five sets or more and receive a 20% discount.