Accreditation Canada's Home Care Services standards apply to organizations offering clinical services to support clients, families, and caregivers in the community. These services include home nursing care, rehabilitation, and therapies (including physiotherapy, respiratory therapy, occupational therapy, speech therapy, dietetics, and social work).
Accreditation Canada's sector and service-based standards help organizations assess quality at the point of service delivery. They are based upon five key elements1 of service excellence: clinical leadership, people, process, information, and performance.
These standards contain the following sections:
- Investing in home health care services
- Engaging prepared and proactive staff
- Providing safe and appropriate services
- Maintaining accessible and efficient clinical information systems
- Monitoring quality and achieving positive outcomes
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Nelson et al, "Microsystems in Healthcare: Part 1: Learning from High-Performing Front-Line Clinical Units," Joint Commission Journal on Quality Improvement. September (2002): 472-493. |